Sensitive Issues

Is there a sensitive common issue you CAN'T get wrong, or it’s simply complex with parts easily forgotten?

When I ran into an issue that was very sensitive, but it seemed a lot were struggling to get it right, I asked “How can I make it impossible to get wrong?” Below is a simplified example of what that can look like, turning a complex issue into a few check boxes and a reset button. A front-end sheet to input info (or maybe even copy/paste something in) and have an answer spit out. Impossible to get wrong.

In the real-world experience I encountered here, the result was zero errors for a high-volume issue, more confidence, and much more positive resolutions to the point that I was approached and asked about it, followed by the development team integrating it as a tool for the users to handle their own issues and greatly reducing workloads for everyone.

With collaborative spreadsheets that anyone can use, it can be easy to deploy rapid solutions like this to help solve issues, parse data, and create limitless exceptions to rules through creative formulas.